We do not store your card and payment information on our server.
Item support includes:
- Availability of the author to answer questions
- Answering technical questions about item’s features
- Assistance with reported bugs and issues
- Help with included 3rd party assets
- Customization services
- Installation services
- Hosting, server environment, or software
Response times can vary depending on the volume of inquiries, the nature of the request, and whether questions have already been answered or support has already been provided.
If you’re about to purchase the item, you’ll have the option to purchase extended item support, increasing the item support period up to a maximum of 12 months from the date of purchase.